General Questions

What areas do you serve?

We serve communities throughout Illinois, including DuPage County, Kane County, Cook County, Lake County, and McHenry County. Our primary service areas include Naperville, Glen Ellyn, Wheaton, West Chicago, Aurora, Geneva, St. Charles, and many more suburbs. Contact us to confirm if we serve your specific location.

How quickly can you respond to service requests?

We typically respond to service requests within 24 hours. For emergency repairs like main line breaks or significant leaks, we offer same-day service and can often arrive within a few hours. During peak season (spring and fall), response times may vary slightly, but we always prioritize urgent repairs.

Pricing & Quotes

How much does a new irrigation system cost?

The cost varies based on property size and system complexity:

Small properties (up to 5,000 sq ft): $2,500 - $5,200
Medium properties (5,000-15,000 sq ft): $4,000 - $7,000
Large estates (15,000+ sq ft): $7,000+

We provide free on-site evaluations and detailed quotes with no hidden fees.

Do you offer free estimates?

Yes! We provide free, no-obligation on-site evaluations and detailed quotes for all new installations. We'll visit your property, assess your irrigation needs, design a custom system, and provide you with a comprehensive written estimate. There's absolutely no pressure to commit.

What payment methods do you accept?

We accept cash, checks, and all major credit cards. For larger installations, we offer flexible payment plans to make your project more affordable. Payment is typically due upon completion of the work, with a deposit required for larger projects.

Installation

How long does installation take?

Most residential installations are completed in 1-3 days, depending on property size and system complexity. We work efficiently to minimize disruption to your daily routine. The process includes trenching, pipe installation, sprinkler head placement, controller setup, testing, and landscaping restoration. We always clean up thoroughly before we leave.

Will installation damage my lawn or landscaping?

We use professional trenching equipment that minimizes disruption to your lawn. Any sod that's removed is carefully replaced and tamped down. We take great care to avoid existing landscaping, trees, and hardscaping. Most lawns recover fully within 2-3 weeks. We also offer to seed or re-sod affected areas if needed.

What brands of equipment do you install?

We work with industry-leading brands including Rain Bird & Hunter. We'll recommend the best products for your specific needs and budget. All equipment comes with manufacturer warranties, and we stand behind our installations with our own workmanship guarantee.

Maintenance & Repairs

Do I need to winterize my irrigation system in Illinois?

Yes, absolutely! In Illinois, winterization is essential to prevent freeze damage. Before the first hard freeze (typically late October/early November), your system must be blown out with compressed air to remove all water from the pipes. Without proper winterization, frozen pipes can crack and require costly repairs in spring. We offer affordable fall winterization services.

How often should my system be serviced?

We recommend professional service twice per year: a spring startup inspection (April-May) and fall winterization (October-November). During these visits, we check for leaks, adjust sprinkler heads, test the controller, inspect valves, and ensure optimal system performance. Regular maintenance extends system life and prevents costly emergency repairs.

What if my system develops a leak?

If you notice a leak, turn off your system at the controller and call us immediately. We offer same-day emergency repair service for leaks. Our technicians quickly locate the problem, even underground. Most leaks can be repaired within a few hours at reasonable rates.

Can you repair systems installed by other companies?

Yes! We service and repair irrigation systems regardless of who installed them. We work with all major brands and can troubleshoot any issue. Whether you need a simple sprinkler head replacement or a complete system overhaul, our experienced technicians can help.

System Operation

How do I know if my system is watering enough (or too much)?

Most lawns need about 1-1.5 inches of water per week, including rainfall. Signs of overwatering include soggy soil, fungus growth, and shallow root development. Signs of underwatering include brown patches, wilting grass, and footprints that remain visible. We can help you adjust your controller settings and schedule for optimal watering based on your grass type, soil conditions, and weather.

What's the best time of day to water my lawn?

Early morning (4am-9am) is ideal. This allows water to soak into the soil before the heat of the day causes evaporation. Watering in the evening is second best, but can increase the risk of fungal diseases. Avoid watering during peak heat hours (10am-4pm) when much of the water evaporates before reaching grass roots.

Are smart irrigation controllers worth the investment?

Absolutely! Smart controllers automatically adjust watering schedules based on weather conditions, soil moisture, and plant needs. They can reduce water usage by 30-50%, often paying for themselves within 1-2 years through lower water bills. You can also control them from your smartphone, making adjustments easy whether you're home or away.

Warranties & Guarantees

What warranty do you offer on new installations?

All new installations come with a comprehensive warranty: 1 year for basic packages, 2 years for medium packages, and 3 years for large estate installations. This covers both parts and labor for any defects or issues that arise from the installation. Manufacturer warranties on controllers and equipment are additional and typically range from 1-5 years.

What if I'm not satisfied with the work?

Your satisfaction is our priority. We're not finished until you're completely happy with your irrigation system. If you have any concerns about the installation or performance, we'll make it right at no additional cost. Our reputation is built on quality work and happy customers, and we stand behind every job we do.

Frequently Asked Questions